Privacy Policy

University of Eastern Africa, Baraton - ODeL Platform

Last Updated: October 30, 2025 | Effective Date: October 30, 2025

Compliant with Kenya Data Protection Act, 2019 & GDPR

1. Introduction

Welcome to the University of Eastern Africa, Baraton (UEAB) Open Distance and eLearning (ODeL) Platform. Your privacy is critically important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website odel.ueab.ac.ke and use our educational services.

Our Commitment

We comply with the Kenya Data Protection Act, 2019, and the General Data Protection Regulation (GDPR).

Data Controller: University of Eastern Africa, Baraton
Contact: support@ueab.ac.ke

2. Data We Collect

Personal Information

  • Name, email address, phone number, student ID
  • Academic transcripts, certificates, contact information
  • Educational background, program preferences
  • Support queries and conversation history

Automatically Collected

  • IP address, browser type, device information
  • Usage data, pages visited, time spent
  • Cookies and tracking technologies

Educational Data

  • Course enrollment and completion records
  • Grades, assessments, academic performance
  • Assignment submissions and feedback

3. How We Use Your Data

We process your personal data for:

Educational Services

  • • Provide access to courses
  • • Manage enrollment
  • • Track academic progress
  • • Issue certificates

Administrative

  • • Process admissions
  • • Manage accounts
  • • Process payments
  • • Comply with legal obligations

4. Data Security

We implement appropriate security measures:

Encryption

SSL/TLS for data in transit

Secure Storage

Encrypted databases

Access Control

Role-based access

5. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

✓ Access

Request a copy of your data

✓ Rectification

Correct inaccurate data

✓ Erasure

Request deletion of data

✓ Object

Object to processing

Exercise Your Rights

Contact our Data Protection Officer:

  • 📧 Email: support@ueab.ac.ke
  • 📞 Phone: +254 714 333 111
  • 📍 Address: P.O. Box 2500, Eldoret 30100, Kenya

6. Cookies & Tracking

We use cookies to enhance your experience. You can manage cookie preferences through our cookie consent banner.

Essential Cookies (Required)

Necessary for platform functionality

Functional Cookies (Optional)

Remember your preferences

Analytics Cookies (Optional)

Help us improve the platform

7. Contact Us

For questions about this Privacy Policy:

University of Eastern Africa, Baraton

📧 Email: support@ueab.ac.ke

📞 Phone: +254 714 333 111

📍 Address: P.O. Box 2500, Eldoret 30100, Kenya